Michael Woodward
202-361-7713
www.linkedin.com/in/michaelericwoodward
michael@michaelericwoodward.com
TECHNOLOGY &OPERATIONS EXECUTIVE
Strategic executive leader with 15+ years of experience driving digital transformation and operational excellence in professional associations. Member-focused innovator who builds cost-effective technical solutions while maintaining deep engagement with stakeholders. Able to navigate complex organizational challenges through data-driven decision making and collaborative leadership. Known for developing practical solutions that advance organizational missions while fostering authentic connections with volunteers and staff.
Technology Infrastructure | Digital Transformation | Strategic Planning | Financial Oversight | Process Automation
Member Services | Volunteer Management | Database Administration | System Integration | Change Management
Operational Excellence | Committee Leadership | Global Engagement | Data Analytics | Enterprise Architecture
EXPERIENCE
American Association of Physicists in Medicine, Alexandria, VA 1996 to Present
Non-profit dedicated to advancing medicine through excellence in the science, education and professional practice of medical physics.
DEPUTY EXECUTIVE DIRECTOR 1/1/2015 to Present
Led operations for a 10,000+ member scientific and professional society with $16M budget and 32 staff, advancing medical physics through research, education, and clinical practice standards. Drove implementation of strategic initiatives while managing Information Services, Journal Operations, and Membership departments. Provided critical leadership during 2023 executive director transition, ensuring seamless operational continuity. Progressed from Director of IS to Vice President through demonstrated strategic leadership. Modernized technology infrastructure and restructured global membership categories while developing collaborative tools supporting 400+ committees. Maintained deep understanding of member needs through personal service on 80+ committees.
Leadership & Governance
- Served as staff representative on CEO search committee: coordinated, participated in the process and selection with external search consultant. Initiated and led onboarding for new CEO.
- Led organization’s response to pandemic, focusing on facilitating key decisions, communicating frequently to staff and board, and shaping key external messages.
Change Management, Equity, People & Culture
- Championed diversity and inclusion initiatives through strategic use of professional photography services at AAPM events, resulting in a 75% increase in women members' professional visibility across organizational and industry platforms.
- Analyzed 30-year AAPM membership data to co-author peer-reviewed research on women in medical physics workforce trends, published in International Journal of Radiation Oncology •Biology • Physics (2024), providing actionable insights for DEI initiatives.
- Led organizational transformation by implementing new Association Management System, requiring extensive change management to transition a data driven website while maintaining operational continuity and member service levels.
Revenue
- Developed and implemented new membership structure using a sliding dues scale based on country of residence while maintaining 100% of dues revenue.
- Provided strategic oversight of two major organizational revenue streams, implementing data-driven decision-making processes to optimize revenue generation while ensuring mission alignment.
Partnerships, Communications & Member Engagement
- Managed strategic partnership with Society of Directors of Academic Medical Physics Programs(SDAMPP), serving as primary liaison and executive advisor to their Board and Executive Committee while providing strategic oversight of governance, membership operations, and financial services.
- Developed and delivered annual Chair Orientation presentations at AAPM meetings, providing comprehensive training on self-designed committee management tools and organizational policies to enhance leadership effectiveness across 400+ committees.
Finance & Operations
- Ensured seamless organizational operations through executive leadership transition in 2023, leveraging senior financial authority to maintain critical business functions and banking operations.
- Led implementation of new credit card processing system and PCI DSS v4.0 compliance requirements, including major Association Management System upgrade, ensuring uninterrupted revenue processing while maintaining security standards.
DIRECTOR, INFORMATION SERVICES 7/1/1998 - 1/1/2015
Led technology strategy and operations for growing professional society, managing comprehensive IT infrastructure, web development, and member-facing systems. Directed technical team in developing and maintaining mission-critical applications while ensuring 24/7 system availability. Served as primary technical advisor to Executive Director and Board on technology initiatives, infrastructure investments, and digital strategy.
Technology Infrastructure & Innovation
- Led organization through migration to Google Workspace, including change management strategy that increased staff satisfaction while increasing productivity and adding disaster recovery.
- Transformed AAPM's technology foundation from basic shared hosting to enterprise infrastructure, including architecting high-availability SQL clusters and developing data-driven web applications; modernized core business systems from legacy DOS to SQL-based Association Management System, significantly enhancing data accessibility and reporting capabilities.
Programs & Partnerships
- Invited by the International Atomic Energy Agency (IAEA) to serve as expert consultant at their Vienna headquarters for IT Security and Integration in Radiotherapy Consultancy Meeting, contributing to global standards and risk management strategies for radiotherapy safety.
Team Development & Culture
- Created ‘Wishful Wednesdays’ program to allow staff to voice pain points that IT could focus on, improving cross-team coordination and team satisfaction.
- Built high-performing, diverse team through strategic recruitment and inclusive hiring practices, setting new organizational benchmark for staff representation.
Process Optimization & Automation
- Transformed member data management from manual annual mailings to self-service web portal, eliminating paper processing and data entry workload while empowering members to maintain their own profiles in real-time through direct database integration.
Member Services & Support
- Served as lead administrator for NetForum AMS, managing all aspects of membership, subscription, and donation processing while completing comprehensive Abila certification program. Ensured seamless execution of critical revenue operations including renewals and fulfillment.
- Led implementation of Zendesk help desk platform to streamline both internal staff and external member support requests, establishing structured ticketing system to improve response times and service quality.
EDUCATION
B.S., Computer Science, University of Mary Washington, Fredericksburg, VA
PROFESSIONAL AFFILIATIONS
Vice President, Board of Directors, King Street Exchange
Member, American Society of Association Executives
Education
Bachelor of Science – Computer Science, University of Mary Washington, Fredericksburg, VA, May 1995
Volunteer and Professional Affiliations
Vice President, Board of Directors – King Street Exchange
Member– American Society of Association Executives
Personal
Former Fashion and Artistic Portrait Photographer.
Have 7 rescued cats and 2 dogs.
References available upon request.